Mastering Team Dynamics

This training program aims to equip managers with the skills and knowledge needed to effectively manage and lead their teams. The programme covers the essential aspects of people management and provides a balanced mix of theoretical knowledge, practical skills, and interactive activities to ensure participants are well-prepared to manage and lead their teams effectively. Target audience: Team managers, project managers, any employees with people management responsibilities. Day 1: Foundations of People Management Understanding the people management process • Definition and importance of people management • Roles and responsibilities of a manager • Key competencies for effective people management Leadership styles and theories • Overview of leadership styles (transformational, transactional, situational) • Assessment of your own leadership style • Adapting leadership styles to different situations and team members Motivating and engaging employees • Understanding what motivates employees • Techniques to increase employee engagement • Recognition and reward systems • Creating a positive work environment Communication skills • Techniques of effective communication • Active listening and feedback • Non-verbal communication • Managing difficult conversations Day 2: Advanced People Management Skills Performance management • Setting SMART goals and objectives • Conducting performance appraisals • Providing constructive feedback • Managing low performance Coaching and development • The role of a manager as a coach • Identifying development needs • Creating individual development plans (IDPs) • Promoting continuous learning and growth Conflict resolution and negotiation • Identifying sources of conflict • Conflict resolution strategies • Negotiation techniques for managers • Role-playing games Creating highly effective teams • Stages of team development (Tuckman's model) • Strategies for team building • Promoting cooperation and teamwork • Managing team dynamics